Basement flooding course rolling out in Canada soon

Published: June 15, 2018

Updated: July 24, 2018

Author: Luke Jones



According to one insurance executive, brokers in Canada will soon be able to study a course in basement flooding risk. Blair Feltmate, head of Intact Centre on Climate Adaption spoke to Canadian Underwriter this week and said such a course will likely be available during 2018 or 2019.

Feltmate says Intact Centre will debut the program later this month in pilot. Initially the course will be available in five cities in west Canada, allowing 400 brokers to study basement flood risk. Intact wants to provide brokers with a 2.5 hour lesson that is described as a “crash course” in flood management.

Feltmate, a professor at the University of Waterloo’s school of environment, enterprise and development, said the focus of the course is “what you need to know … sitting across the kitchen table from a [homeowner] client” and being able to explain to them flood risk.

Three courses are in development. The first is for agents and brokers selling home insurance, while another is for mortgage brokers and the final is for real estate agents. The pilot course is for insurance brokers and will be held in Winnipeg, Edmonton, Calgary, Victoria, and Vancouver. Each city course will be open to between 30 and 40 brokers.

Intact Centre will ask participants to provide feedback to the training can be improved before it is rolled out nationwide with the next year.

Ultimately, brokers can explain to customers “what they need to know in reference to working to protect them from having a basement flood, starting with what your insurance coverage is, what’s the difference between overland and sewer backup flooding,” Feltmate said.