Canada’s privacy investigation opens investigation into Uber data breach

Published: December 12, 2017

Updated: July 24, 2018

Author: Luke Jones



Canada’s privacy commissioner has started a formal investigation into the recent Uber data breach that saw millions of customer accounts compromised and personal information stolen globally. Over 800,000 Canadians were affected by the breach.

The US-based company recently admitted it was subjected to a major cyber security breach. Uber admitted its system had been hacked and millions of customers’ email addresses, names, and mobile numbers had been stolen. The attack happened nearly a year ago and Uber attempted to cover it up. The company paid the attackers $100,000 to destroy the stolen data.

The ride-sharing giant says customer names, email addresses, and mobile phone numbers were taken during the October 2016 data breach.

"We have now opened a formal investigation," said privacy commissioner spokesperson Tobi Cohen in an email to CTV News. Cohen did not offer any further details, while Uber said it will work with the commissioner to ensure a smooth investigation.

"The privacy of riders and drivers is of paramount importance at Uber," said Jean-Christophe de le Rue in an email.