CSIO officially names eDelivery solution My Proof of Insurance

Published: February 15, 2018

Updated: July 24, 2018

Author: Luke Jones



The Centre for Study of Insurance Operations (CSIO) has been working on its eSolution for several years, but the official name has not been released until today. The paperless auto insurance solution that will allow drivers to show documentation digitally will be unimaginatively titles “My Proof of Insurance”.

As we already know, the eDelivery solution also gives brokers and insurance companies means to digitally send consumer documents for policy information and liability cards (eSlips). Once received, customers can save the digital documents to their device.

To help member companies understand My Proof of Insurance, CSIO has launched a website that provides guides and information on how to engage customers with the new solution.

“Testers were very enthusiastic about My Proof of Insurance – many of them wanted to begin using it right away,” said CSIO president and CEO Catherine Smola. “This solution meets a clear need to connect the digital experience across touchpoints, creating a consistent experience to engage consumers across Canada. We are excited to bring a fast, easy and convenient means of digital document delivery to the broker channel.”

My Proof of Insurance was developed by CSIO, in collaboration with brokers and carriers such as Gore Mutual and RSA Canada.