Nissan confirms finance division data breach

Published: January 30, 2018

Updated: July 24, 2018

Author: Luke Jones



Nissan Canada has announced its auto financing business was subject to a data breach and is warning customers that information was stolen.

In a release, Nissan Canada Finance (NCF) said it recently discovered a significant cyberattack against its systems. An unauthorized hack allowed attackers to access personal information, although the company says only “some” customer accounts were breached. Those customers are the ones who financed a vehicle through NCF and counterpart INFINITI Financial Services Canada.

Nissan says it has already taken action to mitigate the loss and it is ready to help customers who are affected by the breach.

“NCF is taking prompt action to notify potentially affected customers and is offering them 12 months of credit monitoring services through TransUnion at no cost,” a statement from the company read.

The Japanese automaker says it not yet sure how many customers were exposed, so all clients are warned to use caution:

“While the precise number of customers affected by this breach is not yet known, out of abundance of caution, NCF is notifying all its customers and is providing them with credit monitoring services even if their personal information may not have actually been affected.”

The company has contacted “Canadian privacy regulators, law enforcement, and leading data security experts” to help solve the problem.