Over a third of Canadians are worried about data breaches

Published: March 8, 2018

Updated: July 24, 2018

Author: Luke Jones



Around four in 10 (39%) of surveyed Canadians say they are fearful of losing personal information from data breaches. The data is from the annual fraud survey, which was published this week and commission by the Chartered Professional Accountants of Canada.

The report shows 75% of the 1,000 Canadian participants in the study are concerned about organizations holding their personal data in the wake of high profile cyberattacks.

Other details of the survey show:

  • More than seven in 10 (71%) of those surveyed agreed that they are concerned about identity theft, up from 66% last year.
  • Fewer respondents (68%) believe Canadian businesses are doing the best they can to safeguard the personal information of customers, down from 72% last year.
  • Thirty-five per cent of respondents report being a victim of financial fraud at some point in their lives, basically unchanged from last year. Credit card fraud (75%) and debit card fraud (24%) remain the top two listed in terms of the types cited.
  • Almost seven in 10 (68%) of respondents believe that electronic payment methods such as tapping debit and credit cards, or using smartphone apps, facilitate fraudulent activities. Forty per cent of survey participants report feeling uncomfortable buying online.

Doretta Thompson, director of corporate citizenship with CPA Canada, advised Canadian customers to only store data in trusted websites and companies using reputable payment methods.  

“You are your own best gatekeeper when it comes to protecting your personal information,” she said in a press release. “Be extremely cautious about what information you share online. Fraudsters are always looking for personal data.”